Last updated October 19, 2026

Trading terms

The rules for using this site to trade, written to be read. Cae & Lexi run the site and its verification hub — “we” and “us” below.

Accounts

You need to be 13 or older to have an account.
Verified trades involve a payment, so you need to be 18 or older to make one — or have a parent or guardian’s permission and payment method.
You’re responsible for what happens on your account. Keep your password to yourself — we’ll never ask for it.
Everyone follows the community guidelines. We can warn, suspend or ban accounts that break them, as described there.

Fees and payments

A verified trade (both sides ship to our hub to be checked) costs $5 per person, plus postage for your package to the hub and for the hub’s package to you. The trade page shows your exact amount before you pay.
You pay after both traders accept. Making, countering or declining an offer is free. Direct trades, and trades you arrange yourselves, are free.
Card payments are handled by Stripe; we never see your card number. Where card payments aren’t available, we may send a payment request another way — only ever one that the trade page tells you about.
We don’t check or forward a package until its sender’s part is paid.
Traders never pay each other. Nobody may ask another trader for money for a trade.

Shipping

Ship within a few days of paying, with tracking, packed as described in the shipping guide, with the packing slip inside.
Send only the items in the accepted offer. Anything extra is sent back with your package.
Our address is for trades only — don’t send anything that isn’t part of one.
If the other trader hasn’t shipped 10 days after accepting, you can open a dispute and we’ll step in.

Inspections

Inspection is a careful check by people, against the accepted offer. It isn’t grading, and it isn’t a guarantee of authenticity beyond what a careful look can tell.

We photograph each package as it arrives and its contents, then check each item: the exact card, set and rarity, that it appears genuine, and the condition that was offered.
An item fails if it’s missing, the wrong item, appears counterfeit or altered, or is in noticeably worse condition than offered. Our decision on a check is final for that trade.
If either side fails, the trade doesn’t go ahead and everything is returned to its sender.
Sending a counterfeit pauses your trading; doing it on purpose ends it.

Refunds

Called off before anything ships (by either trader, or by us): you get back everything you paid, and an unused prepaid label is cancelled.
The other trader’s items fail inspection: your hub fee is refunded and your items come back to you. If you hadn’t shipped yet, everything you paid is refunded.
Your items fail inspection: they’re returned to you using the return postage you paid. The hub fee isn’t refunded — the check was done.
Once a package has been posted, its postage can’t be refunded. Otherwise, once a trade has gone ahead the hub fee isn’t refundable.
Refunds go back the way you paid. Card refunds usually show up in 5–10 days; others are sent by hand.

Lost or damaged packages

On the way to the hub with a prepaid label from the trade page: we file the claim with the carrier and pass on what they pay. With your own postage, the claim is yours to make with your carrier.
From the hub to you: we file the claim with the carrier and pass on what they pay. Tell us through a dispute on the trade page within 3 days of the carrier marking it delivered, with photos of the package and contents.
While at the hub: if we lose or damage something in our care, we’ll work out a fair replacement or payment with you, based on recent sold prices.

Prohibited items

Counterfeits, proxies, reprints, custom or altered cards, and resealed “sealed” product.
Anything not in the accepted offer.
Anything illegal to post, or dangerous: batteries, liquids, sharp objects, anything flammable.
Cash, gift cards or other payment tucked into a package.

Liability

We run this site and the hub with care, but they’re provided as they are. We don’t promise they’ll always be available or error-free.
Card values shown on the site are estimates from public listings, for interest only. We don’t guarantee what any card is worth.
For any trade, the most we’re responsible for is what you paid us for it, plus anything set out in “Lost or damaged packages” above — except where the law doesn’t allow that limit.
Trades you arrange yourselves, outside a verified or direct trade on the site, are between you and the other person.

Changes and contact

The site is growing — a marketplace for selling singles is on the way — and these terms will change with it. The date at the top shows the latest version; big changes to trading also mean re-reading the trade safety page before your next trade.
Questions? Ask the team in the trade’s message thread, or reach Cae & Lexi on Twitch or YouTube.